Shipping and Return Policies

SHIPPING  

Shipping Days

We normally ship all orders on Tuesday's and Thursday's.  If you are in desperate need for something, please use our contact form to confirm we have it in stock, and select Express shipping and we will do our best to get it out on other weekdays.   

Smaller Items

Items like belts, singlets, wraps, and items of a similar nature ship via UPS using live rates pulled from UPS according to the destination and dimensions of the order. USA order via UPS.  Post may be used occasionally for Post Box orders, or internationals.   

Larger Items

Racks, weights, benches and such can vary considerably in size and weight. Depending on the size and weight of the order, StrongArm Sport works with a variety of shippers, Day and Ross, CSA, Fed-Ex, and others to get you the best rates. Rough estimates can usually be given by email, accurate quotes within 24 to 48 hours. Use our Contact page to ask. Please include exact product codes and quantities, different items ship from different locations.

RETURNS

Defective Items

Any item found to be defective or a wrong size was shipped (not what was ordered) can be returned for exchange, you will be reimbursed for your shipping costs.  

Other Returns

For returns for other reasons, like incorrect size, don't like it, don't need it, and similar, please contact us, each case will be considered on it's own merit.  

Warranty on bars

Bars are warrantied against defects in manufacture when received.  Bar are NOT warrantied against bending.  While we are quite confident that our bars will not bend under normal use, including with heavy loads, any bar can be bent if not used properly. 

Return Address

All returns should be sent to 908 53 Ave NE., Bay G, Calgary AB, T2E 6N9