Shipping and Return Policies
SHIPPING
Smaller Items
Items like belts, singlets, wraps, and items of a similar nature ship via UPS or Canada Post at a Flat Rate according to the weight of the order. USA order via UPS or USPS.
Similarly, all bars ship for a flat rate of $50 to anywhere in the country, usually by UPS. If you are ordering multiples, please use our Contact page to ask about lower per-piece rates.
Larger Items
Racks, weights, benches and such can vary considerably in size and weight. Depending on the size and weight of the order, StrongArm Sport works with a variety of shippers, Day and Ross, CSA, Fed-Ex, and others to get you the best rates. Rough estimates can usually be given by email, accurate quotes within 24 to 48 hours. Use our Contact page to ask. Please include exact product codes and quantities, different items ship from different locations.
RETURNS
Defective Items
Any item found to be defective or a wrong size was shipped (not what was ordered) can be returned for exchange, you will be reimburse for your shipping costs.
Other Returns
For returns for other reasons, like incorrect size, don't like it, don't need it, and similar, please contact us, each case will be considered on it's own merit.
Warranty on bars
Bars are warrantied against defects in manufacture when received. Bar are NOT warrantied against bending. While we are quite confident that our bars will not bend under normal use, including with heavy loads, any bar can be bent if not used properly.
Return Address
All returns should be sent to 7880 66 St. SE, Calgary AB, T2C 5V2